We operate a VAT & Customs helpline to support businesses with queries.

These can be dealt with by phone or email and we promise a response within 24 hours.Our basis of charges is as follows:

  • Customs Helpline £65 for the first half hour
  • Customs Helpline reduced rate of £150 per hour or part thereof 
  • VAT & Customs Helpline - rate capped at £250 per hour
  • Discounted consultancy fees
  • Fixed fees for any work agreed

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New £2k Grant Available 

In recognition of the difficulties businesses are still facing with trading internationally, HMRC have launched a £20 million funding package to provide grants to SME businesses to allow them to obtain professional advice.

In February 2021, we launched a dedicated VAT & Customs helpline for queries relating to the complexities of trading with the EU and rest of world.  The new grant can be used to give businesses free access to this helpline for 12 months.

Access for 12 months would normally cost £3,000, but where a client makes a grant application and pays for the access in advance, we will provide this for £2,000.  We will also help you to gather the information for the application to make this as seamless as possible.

The previous customs training fund is now totally committed, and we would urge anyone interested to take prompt action in making an application.

Get in touch? 

We would welcome the opportunity to discuss your needs with you.  For a free introductory discussion please contact Terri Bruce tel: 07929 186391 or complete our enquiry form and we will get back to you.